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 Rachel Ward (nee Riley)
Owner/Operator, Avian Behaviour and Training Consultant - New Zealand

Parrot Life® is owned and operated by Rachel, who has an extensive background working with parrots of all shapes and sizes and in many different environments, including her native New Zealand. She has always had a love for parrots since a young age, and has dedicated her life to learning about, working with and conserving these magnificent animals. Her under-graduate degree (details below) and then post-graduate thesis research into parrot behaviour and cognition has given her an excellent background into animal behaviour and parrot behaviour in particular, which she has built on in the workforce. Her skills were developed from working at one of New Zealand’s leading wildlife parks, as part of a development team to create a free-flight bird show and animal encounters using parrot species from around the world. This has led to a wide range of parrot training skills (behaviour identification, corrective behaviour training, novel behaviour training, free-flight training) all based on Applied Behavioural Analysis (ABA) methodology and all using positive reinforcement based non-coercive techniques. Years working with and keeping parrots also means a strong background in husbandry, nutrition, health, enrichment and all things parrot related. Specific experience includes:
• PGDipSc Zoology (with Distinction) awarded by Massey University
 
• BSc Zoology/Ecology awarded by Massey University
 
• 10+ years working with over 40 species of parrots in a behavioural capacity,
including both wild and captive birds and endangered New Zealand and Australian native species.
 
• Assistant Animal Trainer at Rainbow Springs Kiwi Wildlife Park, New Zealand 
3+ years experience in captive management, husbandry, training, nutrition  and enrichment of a variety of animal species including birds, mammals, reptiles and aquatic species. Most of this time was spent directly caring for a team of education parrots, assisting in training these parrots for interactions and performance, including training and presentation for free-flight bird shows.

Avian Management Officer at Kaarakin Black Cockatoo Conservation Centre
2014 - 2017. Worked intensively on onsite husbandry, diet, volunteer training, cockatoo rehabilitation and movements, clinic set-up, release assessments, special projects and training of non-release birds for display and education. Continues to be involved externally.

Avian Behaviour and Training Consultant, Owner/Operator of Parrot Life® Behaviour and Training. Since 2013. 
 
• Professional Member of I.A.A.T.E (International Association of Avian Trainers  and Educators) since 2013.

• Professional Member of A.B.M.A (Animal Behaviour Management Alliance)       since 2014.
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Georgia Kerr
Avian Behaviour and Training Consultant - Perth WA

Georgia started with Parrot Life® as our 2016 Intern, and quickly demonstrated her affinity for parrot training and behaviour identification. She has come onboard in 2017 as staff, and is getting amazing results from her consultations. Georgia has completed a BSc Conservation and Wildlife Biology at Murdoch University, and is working towards her Masters in Wildlife Health part-time. She has found her passion in animal training, and has set up her own behaviour consultancy working with dogs and small animals through These Wild Things Animal Services, with her largest contract being Parrot Life®She is obsessed with cockatiels, and has her own trained flock of cockatiels at home. Georgia keeps our Perth Office running smoothly, including managing our Parrot Life® Shop. 
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• BSc Conservation and Wildlife Biology awarded by Murdoch University.
 
• 4+ years working with parrots in a behavioural and clinical capacity
including both wild and captive birds and endangered New Zealand and Australian native species.
 
• Avian Behaviour and Training Consultant - Parrot Life Behaviour and Training 
Completed 1 year Internship in 2016, and has been running her own consultations as staff since 2017.

Avian Management Officer at Kaarakin Black Cockatoo Conservation Centre
Since December 2017 - continues the Avian Management contract. Works intensively on onsite husbandry, diet, volunteer training, cockatoo rehabilitation and movements, release assessments, special projects and training of non-release birds for display and education.
• Active Member of I.A.A.T.E (International Association of Avian Trainers  and Educators) since 2016.


 Lee Stone
Avian Behaviour and Training Consultant - Brisbane QLD

Lee comes to Parrot Life® from a background in dog training and behaviour consulting. Lee worked with Urban Dog Training in Brisbane between  2010- 2014 under the close guidance of her mentors, award winning trainers Danielle and Paul Shelbourne. She then moved to Port Hedlland in Western Australia, opening her own dog training and behaviour consulting business, DogTag Dog Training, in May 2014. Her business provides group classes, private training and behaviour modification consultations for canines all over northern WA.  In September 2015 Lee achieved her CPDT-KA (Certified Professional Dog Trainer Knowledge Assessed) through the Certification Council of Professional Dog Trainers. When Lee added an Eclectus parrot to her growing family of animals in 2016 she became hooked on parrot behaviour and training. This led to her attending Parrot Life®’s Parrot Training Academy series, and we were so impressed we invited her to join Parrot Life® as an Intern to expand her knowledge of parrot behaviour, health, nutrition and enrichment. Lee has proven exceptional addition to the team as her passion lies in helping people build, improve and develop their relationships with their companion animals through better communication and by providing clients with a clearer understanding of how to interact successfully in partnership with their animals. This is achieved through the use of modern, science-based training techniques with an emphasis on reinforcement based methods. Through the use of Applied Behaviour Analysis techniques, Lee works with each individual animal to ensure that her clients are receiving the best training advice for their situation. Lee has now moved to Brisbane, and contract to Parrot Life® through her business Animal Haus Behaviour and Training.
  • Dog Trainer and Behaviour Consultant (since 2010), Owner/Operator of DogTag Dog Training since 2014, and Animal Haus Behaviour and Training since 2018
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  • CPDT-KA (Certified Professional Dog Trainer) awarded by the Certification Council of Professional Dog Trainers 2015

  • Animal Behaviour Consulting Principles and Practices Course with the IAABC (International Association of Animal Behaviour Consultants) 2016

  • Avian Behaviour and Training Intern with Parrot Life Behaviour and Training in 2017

  • Supporting Member of IAABC since 2016
  • Active Member of IAATE since 2018
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Cassandra Pitcher
Avian Behaviour and Training Consultant - Perth WA

Cassie started with Parrot Life® as our 2017 Intern, after us to help with her parrot Ozzie who had feather destructive behaviour.  After 18 months in our intern programme we decided she was too amazing not to hire! She has a natural training ability and beautiful body language with parrots and picked up behaviour modification very quickly. Even better, Cassie is a qualified vet nurse with avian experience, and while day-to-day she focuses on small animal veterinary practice, she consults for us and helps Georgia with the Kaarakin Contract in her spare time. She has a menagerie of her own parrots, a pig and many other rescue animals that she adores. 
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• Certificate IV in Veterinary Nursing awarded by Applied Vocational Training, Western Australia.
 
• 2 years working with parrots in a behavioural and clinical capacity
including both wild and captive birds and endangered Australian native species.
 
• Avian Behaviour and Training Consultant - Parrot Life Behaviour and Training 
Started her 18 month Internship in 2017, and has been running her own consultations as staff since 2018.

Avian Management at Kaarakin Black Cockatoo Conservation Centre, Clinic Volunteer
Since October 2018 - assists with the Avian Management role. Works intensively on onsite husbandry, diet, volunteer training, cockatoo rehabilitation and movements, release assessments, special projects and training of non-release birds for display and education.
• Active Member of I.A.A.T.E (International Association of Avian Trainers  and Educators) since 2019.


Rebecca Baldwin
Avian Behaviour and Training Consultant - Sydney NSW
Rebecca has joined the Parrot Life® team as the Sydney Consultant in 2019, bringing 18 years of experience working in almost all facets of bird care. From a young age Rebecca was captivated by birds and even now, her days are filled with books, binoculars and birds! With her Veterinary Nursing background, Rebecca has worked alongside some of Australia’s most renowned Avian Veterinarians, and acquired an extensive knowledge in avian health, husbandry, nutrition and enrichment, particularly with parrots. She also has a long history in the companion pet industry, previously managing the avian section at Kellyville Pets, and creating the well-known Parrot Pre-School classes there (that she still runs) to satisfy the need for parrot owner education in the Sydney region. Parrot Pre-school is where new and existing bird owners can learn about body language, Applied Behaviour Analysis (ABA) methodology, foundation behaviours, novel behaviour training and environmental enrichment by using positive reinforcement based and force-free techniques. Today, as well as working with Parrot Life®, Rebecca works at a leading Zoo in a team that delivers free-flight bird shows and animal encounters, using parrot species and birds of prey from around the world. Rebecca’s consultation clients (feathered and human!) will learn her methods to build a solid foundation of trust, have fun being guided to train their birds, and work through achievable steps when using behavioural modification to manage problem behaviours. Sydney is very lucky to have her! 
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